Chic & Basic Zoo

7.3 1.2K reviews
Chic & Basic Zoo
Chic & Basic Zoo
Chic & Basic Zoo
Chic & Basic Zoo
Chic & Basic Zoo
rooms
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1
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adults
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2
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children
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0
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About

Barcelona.com score
7.3/10
Good
1.2K reviews
Review score
Booking.com 7.4/10 ( 750 reviews )
Tripadvisor 3.5/5 ( 248 reviews )
Google 3.7/5 ( 199 reviews )

Property amenities

Room service
Non-smoking rooms
Internet services
Lift
Safety deposit box
Car hire
Tour desk
Heating
Luggage storage
WiFi
Free WiFi
Non-smoking throughout
Air conditioning
Designated smoking area
Concierge service
Shuttle service (additional charge)
Daily housekeeping
WiFi available in all areas
Public Bath
Coffee house on site
Shuttle service
Smoke alarms
CCTV in common areas
Fire extinguishers
Bicycle rental
Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Food can be delivered to guest accommodation
Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Screens or physical barriers placed between staff and guests in appropriate areas
Property is cleaned by professional cleaning companies
All plates, cutlery, glasses and other tableware have been sanitized
Guests have the option to cancel any cleaning services for their accommodation during their stay

Reviews

2 /5

Recently stayed at a hotel in Barcelona for one night. While the location was convenient, the overall experience was not satisfactory. The cleanliness was poor and the room was extremely basic. There was no designated place to dry our towels and the lack of a chair and table made it inconvenient to enjoy the complimentary coffee and tea. Based on my experience, I do not recommend staying here as it is not worth the money.

Date of stay Nov 2023
Ellen ( Peru )
3 /5

This hotel is situated in an ideal location on Passeig Picasso, across from Parc de la Citadella. However, if you are traveling there, don't go directly to the address listed - the reception is around the corner on Carrer Princessa. The rooms are spacious, and the bed and pillows are very comfortable. There is a safety box in each room, and the hot water and liquid soap in the bathroom are great. Unfortunately, there is no storage space in the wardrobe as there are only hangers. Breakfast is not included, however there is a coffee machine and sometimes you can find some complimentary biscuits. The telephone in both the room and common area weren’t operational either. The surrounding area is full of restaurants, bars and places to shop, however it is advisable to be cautious at night as there is a lot of homeless people using the sidewalks near the entrance.

Date of stay Nov 2019
Hannah
2 /5

This hotel is far from what was depicted online. The check-in process was confusing and inconvenient as it was off-site. The WiFi connection was unreliable and the loud noises coming from the ceiling were unbearable. And the presence of cockroaches in the bathroom was a complete deal breaker for me. The bed was large and cozy, so that was the sole saving grace of this place. All-in-all, it was a disappointing stay at Chic & Basic Zoo.

Date of stay Dec 2019
Hannadinky908
1 /5

Floors were warm and it was seriously unbearable! Woke up with a raging headache and felt like I had slept in a sauna!! Staff weren’t very helpful!

The Chic & Basic Zoo was a big disappointment. After our failed attempts at finding the entrance with no clear signage, we eventually found reception down the street. Check-in was OK but the room was basic, as expected. The biggest issue was the intense heat, even though it wasn't the season. The floors were warm and the room was like a sauna, causing me to have a raging headache upon awakening. To make matters worse, the key to the outside was complicated and the staff weren't friendly or helpful at all. Definitely not recommended.

Date of stay Feb 2020
Mario
1 /5

I booked in March 2021 for an 8 night break in Barcelona in July 2021. When we arrived, we were shocked to find the hotel completely abandoned. We waited for over three hours in the street before we were finally able to contact a representative who informed us that the hotel had been relocated 20km away. In the end, we had to find another place to stay. It was a terrible experience and I wouldn't recommend Chic & Basic Zoo to any of my friends.

Date of stay Jun 2021
Exclusivity

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